We hear your sentiments and recognize the importance of seamless and error-free QuickBooks Online tasks, Blues.
Upon checking, there's an ongoing investigation where PayPal users are experiencing challenges adding transactions in the registrar and getting error messages. Please know that our engineers are already aware of this and are currently working to get this fixed as soon as possible.
I'm aware you've already reached out to our support team, but working closely with them is the best action to have your name added to the affected users and receive emails with updates on the case.
Here's how:
- Log in to your QuickBooks Online (QBO) account.
- Click (?) Help.
- Select Contact Us and choose a way to connect with us:
- Start a chat with a support expert.
- Get a call back from the next available expert.
In addition, you can check this article on how to reconcile your account so they always match your bank and credit card statements: Reconcile an account in QuickBooks Online.
Feel free to ask if you have any follow-up questions or if you encounter any issues while navigating your account. I'm available and willing to lend a hand.
