Good evening
We work in QuickBooks Accountant Desktop 2023. We have five users. Each has automatic updates turned on and the option to turn off is greyed out. The QuickBooks file is on a server.
Today we had to call the IT tech and discovered that the desktop versions were out of sync with the server version. We have previously crashed two or three times a day and one desktop is not able to see the live server version.
We need the auto update turned off.
There was a youtube video that explained how to turn it off, which we did for one desktop. We can't find the video again.
We need each desktop to be turned off, so that the server version is updated first. Each desktop works in three company files. We know that only two can be open at one time.
Can someone explain how to turn off the auto update on each desktop? Running Quickbooks as administrator is not sucessful
Thanks
Thanks
