Hi there.
We don't want you to have this kind of experience. Let me share updates about removing the total amount due from your email.
Please know that removing the total amount due from the email is still currently unavailable in QuickBooks Online. While we don't have this feature yet, the good thing is that we actively collect user feedback and consider it when planning updates and enhancements.
With this, I highly recommend providing direct feedback to our product engineers as we value your input, which contributes to shaping future updates:
- Click on the Gear Icon.
- Under Profile, select Feedback.
- Enter your suggestions.
- Then hit Submit.
Once done, you can monitor and check the status of your request by checking our Customer Feedback.
For future reference, you can learn how to personalize your sales forms in QuickBooks Online by checking out this helpful article: Customize invoices, estimates, and sales receipts in QuickBooks Online.
Feel free to reach out anytime if you have further questions about managing your invoices in QuickBooks Online. The Community is always ready to assist you.
