Hello there, KYpollofrito. Allow me to chime in on this conversation to route you to the best support who can help you retrieve the information needed to restore your company back up.
Here's how you can reach them:
- Open this link: https://quickbooks.intuit.com/learn-support/help/en-us/contact-us.
- Select QuickBooks Desktop, then click Continue.
- Enter your concern and Continue.
- Pick a way to contact us, either Chat or Callback.
This way, you can request our support to be the primary admin and reset your password for easy access the next time you need it.
If you encounter any difficulties with your access and managing your files in QuickBooks Desktop, please don't hesitate to let me know by leaving a comment below. I'm available and prepared to help you whenever you need it.
