leeseinmt
Level 4

Other questions

FIX THIS NOW!!!!!!!

 

My brain is exploding right now.  I've been trying to figure out what "broke" for weeks now.  Four phone calls to QBO support and not a single person could answer my question.  I've wasted HOURS trying to troubleshoot this, and then stumbled upon this post.

 

My client rebills well over 1000 Bills/Expenses every monthShe is REQUIRED to include the receipts in order to be paid by her client.  The attachments already exist in QBO, as part of the Rebillable Charge.  Now we have to download those attachments, then reattach them manually.  Are you SERIOUS!?!?!?!?!?!?!?!  This is not 2010.

 

Not only do we have to pay the same subscription price even though the feature was taken away, but there was no ADVANCE NOTIFICATION from QB that they were taking away a heavily relied upon feature in the T&M biz model.  

 

FIX THIS NOW!