Your problem with the missing expense categories sounds like it's been hard for you, Jay. Let me provide information about this.
Currently, we have an ongoing investigation (INV-105728) about the missing categories when creating expenses when using the IOS mobile app. Please be assured that our engineers are working diligently to address this issue promptly.
I understand the importance of the expense categories so you can manage your business effectively. For now, it's best to contact our support team so they can include you in the list of affected users. This way, they will be able to notify you as soon as any solution is available.
Here's how:
- Log in to your QBO account using your device's regular browser.
- Go to Help and select the Search tab.
- Choose Contact Us and type in your issue or concern in the field.
- Hit Continue.
- Click the Chat or Callback option.
For reference, you can check this article: QBO Support
I'll also add this article to help you generate a transaction from your physical receipts to your QuickBooks mobile: Upload your receipts
Your patience on the matter is well appreciated. Please let me know if you have follow-up questions about the expense categories or anything else about QuickBooks. I'll be more than willing to answer them. Take care always, Jay.
