Resolving your concern about the processing fees is crucial for your business, JandJroofing. Please know that we take your concern seriously and we're committed to helping you in the best possible way.
Regarding the sudden changes in your processing fees, our QuickBooks Payments Team would be the right team to reach out to for this. They'll take a closer look at your account and have the expertise to investigate the issue, as well as provide you with the appropriate guidance.
Here's how to reach out to them:
- Click the Help menu in the upper-right-hand corner of QBO.
- Proceed to the Assistant tab.
- Type in "contact QuickBooks Payments" in the chat box and press Enter.
- Select More payments help, then click I still have a Payments question.
- Choose I have billing issues with Payments.
- Select between Have us call you or Chat with us.
Aside from that, there are also links to get in touch with our chat support and a phone number listed in this article: Contact Payments Support.
Just in case you require additional information and resources regarding transaction fees, I'd like to share these articles as well:
Should you have any additional questions or concerns about receiving online payments and using our program for your business, please do not hesitate to reach out to us again. We're here to support you every step of the way.
