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Other questions
Chiming in to perhaps get this more attention.
Emails (specifically invoices) cannot be sent in a timely manner. It is NOT because my system needs to restart. It is NOT because I need to update. It is NOT because I need to upgrade. Is is NOT my internet provider or connection.
Don't send your PAYING USERS to customer service to do it ourselves. It is a SYSTEM issue. We pay for you to run a viable system and platform.