eyoung4909
Level 2

Other questions

BTW with the new patch for QuickBooks Enterprise 23, the QuickBooks Desktop Help/Contact Us is broken also. I believe this was mentioned earlier in the posts on this subject. Anyway I got it to work with the communities help: 

 

Uninstall your current version of QuickBooks Enterprise 23

 

Install the QuickBooks Enterprise 23 V11 from the previous link

 

Do no download any updates

 

Try to open the company file, in my case it refused to open so used the QuickBooks ToolHub and I tried File Doctor but that didn't work so I tried File Doctor again but this time I clicked on the Advanced Options and clicked on both the Force fix Data sync error and Force fix 6130 error

This allowed me to finally open the company files

 

Then I followed the instructions that ARamirez81 provided for blocking updates with one exception on Method 2, the Locate the update folder listed the folder that would be where the updates would be downloaded to but it did not exist, so I created a new folder with the name of the download location and edited the permissions of the folder to match the post, you might have to go into advance permissions also and disable inheritance to apply the fix to any hidden users.

Check over QuickBooks, now it will come up with a pop up stating that your company file was in use by a newer version and wants to know if you want to update. Click on No for now and lets hope that a fix will be found for this soon so that we can reverse this problem and keep current with updates.