Other questions
I can imagine the hurdle you've been through trying to fix the invoice issue, @gennieosg. I'll make it up to you by ensuring you get the urgent help you need.
Currently, we have an ongoing investigation (INV-99518) regarding getting the error "One or more line items do not have a progress type." when saving an invoice. Rest assured, our engineers are working diligently to resolve it and get your business back on track.
You can contact our support team to receive an email update on the investigation and to be added to the list of affected users. Here's how:
- Log in to your QuickBooks Online (QBO) company.
- Navigate to the Help (?) menu.
- Open the Search tab, and select Contact Us.
- Pick Using QuickBooks or Ask about something else.
- If you chose the latter, input a brief explanation of your concern in the provided field.
- Click Continue.
- Choose the Chat or Callback option.
In case you need more guidance on receiving and recording invoice payments in QBO, refer to this article: Record invoice payments in QuickBooks Online.
I'm still all ears if you've got any other QBO-related concerns. Feel free to add a reply to this thread. Stay safe!
