csoffice
Level 3

Deposit screen won't let me enter an amount

Hello,

 

I was trying to record a deposit today and noticed something strange. I filled in all the fields as usual but when I got to the "Amount" field, I wasn't able to type anything in. My cursor wouldn't even go into the box. I closed the screen and looked in our bank registry and there was a deposit recorded with no amount (the correct accounts were recorded). I was able to click "Edit Deposit" and then typed the amount of the deposit directly into the register. It then went to the "Make Deposit" screen and asked me if I wanted to save the changes and I clicked yes. The deposit seems to be recorded as it should be.

 

I guess my question is this: why can't I type numbers into the "Amount" field anymore? I am able to type numbers in all other fields as usual. I tried recorded a sample deposit and it was the same. I can't put anything into the "Amount" field.

 

I should mention that I rarely use the "Make Deposit" section as we normally use "Receive Payments" on customer invoices. Maybe something changed since I last used it 2 months ago?

 

I am using QB Premier Plus Contractor Edition 2022 and it is updated to whatever the latest version is.