I recognize the need to work with bank transactions so you can keep track of your finances seamlessly, jbgg. I'm here to ensure you get the information you need regarding the open tickets you have with this issue.
In this forum, please know that we cannot view updates regarding the open ticket associated with your account and concern. Therefore, I recommend contacting our Customer Support team. They have all the resources and expertise to be used to provide relevant details about the open ticket you've mentioned.
Here's how:
- Sign in to your QuickBooks Online account.
- Select Help (?).
- Proceed to the Search tab and select Contact Us.
- Pick the topic you need help with or choose to Ask about something else, then enter your concern.
- Click on Continue.
- Determine how you would like to connect with our support.
Also, please be mindful of their support hours to connect with them accordingly.
On the other hand, you might want to review these resources for guidance on organizing your transactions and posting them to the appropriate accounts:
Please keep in touch if you need further assistance managing your bank transactions or other related concerns in QuickBooks Online. We're here to help.
