Cathy902627
Level 1

Other questions

I had this issue pop up coincidentally after I had a screen share session with Intuit. Not the first time I've had problems after that situation. I have done the following to try to get rid of this pop up message: I have used the QuickBooks Tool Hub, run the installation repair tool, uninstalled my Desktop Pro 2023, reinstalled and updated to 2024. I have looked for the .exe files listed below. I have been dancing between popups to try to check my data. This starts the second I use the icon to open qb. Doesn't matter which company, it starts right up initiating the program. I have spent, off and on today, six hours trying to get this to work.

 

Not my first issue this quarter (merchant service account closed for no reason - had to spend four hours on chat to be told they didn't know what was wrong, and 45 minutes on the phone with the afore mentioned share screen)

I am so frustrated I am seriously considering a different platform. When did QB become so inconsistent??