I've been using QB since 2002. Love QBD, hate QBO. Loathe their non existent customer service. We all know if we treated our customers anywhere close to how QB treats us, we'd be out of business. There is NO help to migrate from QBO to QBD. They claim it's a 'downgrade' which is proof they have no clue what it is their software actually does or how it's used. I bought QBD on 4/11/24, we weren't able to use it until 4/26/24 AFTER I figured out how to import our customer list and vendor list over to QBD. Now we're manually entering every transaction from 2021 until now. STILL a better option than QBO. I will forever look for new software just bc of how intuit doesn't value us and literally treats us like garbage. I really like the Xero platform, however, they don't provide an option for us to store customers card info to take payments on their behalf and with our business, that's a necessity. QB did refer us to another company to do the migration for us for a little over $300, but their reviews were not great and the fact that QB recommended them was enough to scare me off. I'm happy paying a good employee to re enter all of our transactions just to get away from the nightmare of QBO, their 'superior' software.
