Other questions
Hello there, Cosmic. I acknowledge that pop-ups can be a significant roadblock to staying focused on your finances when using QuickBooks Desktop. QuickBooks has this feature turned on by default, which serves as a helpful reminder on the system.
It's important to note that once you check the Turn off pop-up messages for products and services option, you'll need to restart your QuickBooks Desktop for the changes to take effect.
Since the discovery hub pop-up keeps appearing despite turning off the pop-up recommendation, don't worry. We can take some troubleshooting steps and utilize the QuickBooks Tool Hub to help fix program issues and resolve common errors. Before we proceed, ensure that your QuickBooks Desktop is updated to the latest release and create a backup file of your company to prevent any accidental loss due to unforeseen issues or circumstances.
To begin troubleshooting, follow these steps:
- Close your QuickBooks Desktop, then download the recent version (1.6.0.3) of the QuickBooks Tool Hub.
- Please save the file in an easily accessible location. To check your Tool Hub version, click the Home tab and find the version number at the bottom.
- After downloading the file, open it (QuickBooksToolHub.exe) and follow the on-screen instructions to install it, agreeing to the terms and conditions.
- Once complete, you can access the tool hub by double-clicking the icon on your Windows desktop
You can check out this article for more information: Fix common problems and errors with the QuickBooks Desktop Tool Hub.
If the same thing happens after taking the troubleshooting steps, I recommend contacting our technical support team. They can arrange a screen-sharing session to investigate why you're encountering this.
Furthermore, you have the flexibility to customize your toolbar, adjust the organization of your tabs to fit your workflow and modify the color display of your QuickBooks Desktop to enrich your visual experience.
All that information and troubleshooting steps will ensure the recommendation won't appear when using the program. Doing so will allow you to focus on your tasks and increase productivity by managing your finances more efficiently.
