Sharon8975
Level 4

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Scan Manager was discontinued because the company who supplied the scanning software, Nuance, sold to Microsoft.  Apparently, Intuit did not want to pay Microsoft so they came up with this brillant idea that taking pictures of our 100's to 1000's of documents was a good alternative.  As we all know, this is a horrible alternative.  I imagine, Intuit saved a ton of money by discontinuing scan manager but for some odd reason, our monthly premiums keep increasing.  They do not care that we are upset about the discontinued scan manager.  They know we have the work around (even though it takes a lot more time.)  The CEO of Intuit did an interview with Forbes magazine.  One of his priority concerns is payroll cost.  He doesn't care how much time he added to our jobs.  Shame on him for not caring about his customers.