I hear your sentiments, Ashalee87. I appreciate your troubleshooting efforts in resolving your concern. Let me route you to the appropriate support group.
We always aim for QuickBooks users to perform activities without experiencing any challenges. It would be best to reach out to our Live Support Team again. They have the necessary tools to initiate a screen-sharing session and investigate the underlying cause of why the tab key stopped moving to the next line item.
To contact support:
- On your QuickBooks Online, click on Help (?).
- Click either tab to get started: Assistant or Talk to Human.
- Search Contact Us, then Start a chat with a support expert.
Refer to this article if you want to personalize the data of your sales forms: Customize invoices, estimates, and sales receipts in QuickBooks Online.
I'm looking forward to getting this resolved for your efficient QuickBooks task management. Should you have further questions, kindly tap the Reply button below. I'm available around the clock to assist you.
