Hello there, @diaf.
I know why you'd be upset with our support team and how important to get your account secured to protect your financials. Let me provide instructions here to get this settled.
Once you are subscribed to QuickBooks Payroll you will get unlimited support. QuickBooks does not charge an additional amount to get you support.
As always, please don't hesitate to report suspicious calls, emails, or notifications from parties claiming to be from Intuit. You can do so here: QuickBooks Security team. Please provide more details so the security team has the complete situation.
If you have concerns, you can post them here in the community. Community is a 24/7 support that can help you achieve your goals inside QBO. We have the Community QBO experts who can assist you with your other concerns.
If you need assistance from our support, please ensure the phone number is from us. I'm adding the article for your reference: Contact QuickBooks products and services support.
I'm always around to help if you require further assistance with QuickBooks-related concerns. You can click the reply button below and enter your queries.
