Other questions

Thanks for following up with the Community, SuperStar777.
 

I can certainly understand how an ability to email our Customer Care team could be useful and have submitted a suggestion about it as of today.
 

You can also submit your own feature requests while signed in.
 

Here's how:

1. Use the Gear icon, then go to Feedback.
2. Enter your suggestion(s) in the Have feedback? window.
3. If necessary, attach a file with your Camera icon.
4. Select Next.
   
   

Your feedback's definitely valuable to Intuit. It will be reviewed by our Product Development team and considered in future updates. You can stay up-to-date with the latest news about your product by reviewing Intuit's Product Updates webpage.
 

For now, you can go through our instant messaging chat or request a callback to get in touch with them. You can find detailed steps for doing so in our Contact QuickBooks Support article. Once you're in touch with an agent, they'll be able to pull up your account in a secure environment, conduct further research with you, and create an investigation ticket if necessary.
 

Please feel welcome to send a reply if there's any additional questions. Have a lovely Thursday!