I've got you covered, @valerie5, I have information for you to hide the product/service column in QuickBooks Online (QBO).
To begin with, are you referring to the whole new invoice interface? If so, we can't hide the product and service column. However, if you're referring to the customer's view in a PDF or printed invoice, you can personalize the layout of your invoice by creating or editing your custom form style.
Further, generating a unique format that aligns with your preferences will conceal the product and service column. Here's how:
- Go to the Gear Icon and select Custom form styles.
- Select the New style (If you want to create one) or select Edit of your Invoice template.
- Go to the Content section and click the table for your account summary.
- Uncheck the Product/Service and click the Preview PDF to double-check.
- Once done, go back to QBO and select Done.
For more information on personalizing and adding specific info to your sales forms, check this article: Customize invoices, estimates, and sales receipts
In addition, If you received an invoice payment from your customer, you can record invoice payments to help you keep track of your customer remittances.
Please keep me informed if you require additional information about hiding the product/service column. I’ll be around to lend a helping hand. Have a great day and keep safe.
