I recognize your frustration with the error when trying to activate employees in your QuickBooks Online (QBO) for the upcoming summer, @RMB65. I'm aware that this situation is impacting your business. Let me provide some information that can help you resolve this.
Since you've already performed the troubleshooting above, Contact our technical support. This way, we'll be able to pull up their account in a secure environment and investigate this issue further.
Here's how to our contact support:
- Sign in to your QuickBooks Online account.
- Choose Help (?).
- Select either tab to get started:
Assistant: Get answers quickly, pick a suggestion, or write a question or topic you need help with. You can still talk to humans if you need more help.
Search the knowledge base directly or select Contact Us to connect with us:
- Start a chat with a support expert to get started.
- Get a callback with the next available expert.
In addition, for information on how to run basic reports transactions, check out these articles: Run reports in QuickBooks Online
If you still have other questions on activating your employees in the QuickBooks Online. Just feel free to comment down below. I'll be here to answer your questions.
