Same issue. I spent 2 days with the online tech support and the end result " I am going to close this ticket and turn it over to the development team. You will get a call or email as to the status. That was one month ago with no result.
Do we need to get a lawyer and sue for breach of contract? I am ready to leave QBO and try another program even if it means having to get a new accountant and bookkeeper. All they want is my money and to give no solutions. My bookeeper was on with tech support as well and their advice was to disconnect and reconnect. Did that and now Square will not reconnect.
