Thanks for the response, however, that is not what is happening. All my external transfers starting from March 13th have not been deposited into my envelopes. That is way past the 3-5 day time limit. which is why the amount in my checking account is increasing. I don't keep a lot of money in the checking account. Its always going to an envelope. According to customer service, they said the transfers will go to the checking account and I will have to manually transfer to the envelopes. I tried to explain to them that it did not work like that before and It was going into the envelopes but that did not help. I have spent the last 2 hours manually transferring funds from the checking account to the desired envelopes.
you are saying that I should be able to transfer from an external account into an envelope. Its not working. Can someone from technical support reach out to me so this can be fixed?
