For the last 2 years, I have been transferring money from an external checking account directly into Quickbooks envelopes. I noticed that in the beginning of March 2024 transfers were not being deposited into the envelopes and the status would be pending. However, I noticed that the amount in my QuickBooks checking account was increasing. It seems that the deposits are going into the checking account and not the envelopes. After an absolutely horrible 2 week experience of trying to deal with Quickbooks offshore customer service, I am still not sure what's going on. They said funds only go into the checking account and I have to manually transfer funds from the checking account to the envelopes. That doesn't make sense because it was automatically going into the envelopes before. Can this be fixed so I can initiate transfers from envelopes and have those transfers deposited directly into the envelopes?
