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Other questions
Hello there, @coden.
I appreciate the steps you've taken so far and allow me to help you fix this issue.
Since QuickBooks Tool Hub doesn't fix the issue, I suggest restarting and resetting your temp folder permissions. Here's how:
- Restart your computer and send the email again.
- If the issue persists, reset your temp folder permissions by pressing the Windows key +R to open the RUN command.
- Now, type %TEMP% and click Enter.
- Right-click an empty area of the temp folder, then hit Properties.
- Select Security and make sure all user names and groups in Security have Full Control.
- Once the permission has been set to Full Control, you can now save it as PDF again in QuickBooks.
Next, test if you can print to your XPS. Here's how:
- Open your Notepad, then type Test.
- Select File and Print.
- Select the XPS Document Writer, then Print.
- Enter a filename and save it on your desktop.
- Now, go to your desktop and view the XPS document you printed from notepad.
If the steps above doesn't fix the issue, I recommend proceeding to Solution 3: Create a new template or form in this article: Fix PDF and Print problems with QuickBooks Desktop.
Moreover, I'm adding this article as your reference for fixing company file issues in QuickBooks Desktop: Reinstall QuickBooks Desktop.
Return to this post if you have other concerns about saving and printing your PDF file in QBDT. I'll be here to lend a hand.