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Other questions
I appreciate you for returning to this thread, @lizraimo.
I understand the importance of the negative amount to show after converting your purchase order to bills in QuickBooks Online (QBO). For now, I suggest contacting our support team. They have the necessary tools to check your account and initiate a screen-sharing session to investigate this issue.
Here's how:
- Go to Help.
- Select the Search tab, then choose Contact Us.
- Type in your issue or concern in the field.
- Hit Continue.
- Click the Chat or Callback option.
For reference, check this article: QuickBooks Online Support.
Additionally, you might want to check these articles to help you track bills and how to email your bills to get them into QBO:
Let me know if you have any other concerns about purchase orders or bills. I'll be around to provide further assistance to you.