Thank you for posting here in the Community @zenkiag. I am available to assist you in determining the issue on your side.
To sort this out, I’d recommend performing basic troubleshooting steps. In this manner, we can eliminate common errors that may occur in your company file. To start, please open your browser's private window. It isolates the cache, which is the common cause of a browser's unusual behavior.
- Google Chrome: Ctrl + Shift + N
- Mozilla Firefox: Ctrl + Shift + P
- Microsoft Edge: Ctrl + Shift + P
- Safari: Command + Shift + N
If you can successfully access your account, it's likely that your browser's cached data is causing the issue. I'd recommend clearing them so you can access QuickBooks with a clean slate. You can also use a different supported browser to see if the issue persists.
Furthermore, you can refer to this article for more guidance and information about sales tax:
If you have further questions about your sales tax in QBO, you can comment below, and we'll respond to you as soon as possible.
