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Other questions
RE: Our priority is to ensure that you have the best experience possible with the current version of QuickBooks that you're using, RCRV.
Then you've failed.
RE: The new invoice layout on QuickBooks Online (QBO) doesn't have the Subtotals option, which would be a valuable addition to our features.
Yes, everyone knows that! There's no point in pointing out the obvious. QuickBooks Desktop has had subtotals (and subtotals of subtotals, and subtotals of subtotals of subtotals, and so on and so forth) for 30 years. Of course it has, because customers need them. Intuit knew that 30 years ago. How could you possibly remove them? Some doofus really needs to be fired.
I hope all my completely unnecessary bold text makes my message cleared to you.