I'm here to provide some insight on your invoice and sales tax, @Sggrooming.
Could you please provide us with the exact error message? This would enable us to investigate the issue more thoroughly.
As you've faced an issue with your mobile app, let's fix it by uninstalling and then reinstalling the app. This will isolate the problem you're experiencing.
If the issue persists, I suggest to contact our support team for further assistance. Here's how you can reach out to them:
- Log in to your QuickBooks Online company.
- Select Help (?).
- Click Contact Us and choose a way to connect with us:
- Start a chat with a support expert.
- Get a callback from the next available expert.
In addition, you may find more information on sales tax by visiting these articles:
Add a sales tax rate using the QuickBooks online app (Android only)
Change sales tax rate using the QuickBooks online app (Android only)
For future reference, you can check out these articles:
If you have any concerns regarding the sales tax on your invoice, please don't hesitate to reply. Have a great day!
