I am an accountant. I need to export client files (I am the admin) from QBO to QBD, restoring in QB Accountant 2023. I am logged out of QBO using the above instructions. I spent over an hour on the phone with QB support and unsuccessfully resolved the issue while speaking. My ticket is being submitted to data services and hopefully I will get a resolution. Can you please explain why I cannot export to QBD? It is not a web browser issue or computer issue on my side. It is determined to be a QB issue. Thank you.
