LouiseG
QuickBooks Team

Other questions

I understand your frustration when prompted to create a sales tax rate while adding an item or service to an invoice, wjurls. And I appreciate you for trying to troubleshoot the issue.

 

At this time, I encourage you to get in touch with our technical support. To further investigate why you're experiencing this issue. 

 

Nevertheless, you can also make invoices and estimates using your QuickBooks account through a computer browser. 

 

Here's how:

 

  1. Go to https://quickbooks.intuit.com/
  2. Sign in to your account.
  3. Go to + New.
  4. Select Invoice.
  5. Enter the necessary information.
  6. Click Save and close.

 

Furthermore, you can visit these articles on managing invoices and estimates in QuickBooks Online:
 

 

If you have follow-up questions about this or any other QuickBooks-related concerns. We're always around to assist.