We are having the same problem with our upgrade to Quickbooks Enterprise 2024. Half of our computers are windows 10 and half are windows 11. The windows 11 computers won't open the file on the server. After spending 9 HOURS in 2 days with the quickbooks technical support person, I am admitting defeat and just ordered 4 new windows 10 computers. If you notice, all of the tool hub and manager fixes and patches are for windows 10. We did these repeatedly with the technician, re-booted, re-mapped, etc, etc. and nothing. Then the tech said "I think it's a hardware problem and you need to bring in an IT person". Wait, didn't our Quickbooks Premeir Pro 2021 work just fine on our same computer setup? (we are being forced to upgrade because they are stopping payroll if we don't.) I feel like having no new fixes for desktop versions is a push to get everyone to choose the online versions. We have now spent $4,200 for enterprise and $4,000. for new computers. If we didn't need it so bad and there was another option we would definately be changing software but we're stuck and if an employee upgrades their tower to windows 11 they are fired (not really, but still).
