Ok, so I have an update after speaking with technical support.
Error 4009 is currently a known issue with TD bank, and a fix is in the works but there is no timeframe as to when it will be fixed. Also, there is currently no direct workaround for this issue.
The only fix is to go to your bank and download in QBO or CSV format your missing transactions, then upload them to the platform for classification. For me, this worked with one small issue that I hope is resolved soon: once I uploaded the file it cleared my bank account balance (at TD) but the QuickBooks balance seems to be reflecting what is should. So hopefully once the normal sync is fixed I can reconcile accordingly and will not have issues as long as all transactions are pulled in and duplicates are excluded.
This is the best answer right now for this specific issue, so if you are having this issue as well, this is your answer.
If you are looking for additional information or to check the status of this case, I have the case number here:
Case#[removed]. You can reference this case number to keep up to date with the current fix in progress. Hope this helps!
