None of the suggestions worked. I've been using QuickBooks since 1991, so I'm very familiar with how to select the appropriate donor, how to categorize transactions and how to reconcile an account. What I'm not familiar with is QuickBooks having a solution to this issue.
Please continue to try and help me fix this problem. As you can see I'm not the only one with this issue and it appears that it is confusing to you all, as well. I do data entry for two other companies through QuickBooks online and each of them looks different.
With one company, I constantly have to hit a button to "Switch to Classic View". Why can't I stay in classic view all the time for that company? But that is another question for another day. Back to seeing the donations made by a donor within that donor's 'page'.
