swiftwired
Level 2

I have been receiving error 4009 when trying to sync my bank account. Anyone else have this?

As of today, March 13, my last pulled in transactions is the 5th. This is not helpful nor supposed to happen. I have tried every fix, including reconnecting my bank, entering credentials, etc. Nothing works. I can understand it not pulling in pending transactions, but I cannot go a week or more without keeping up with categorizing everything and pulling them in with days to sort through vs a little each day. It is frustrating.

 

There is nothing on my bank end (maintenance, etc) that would cause this, so I am not interested in hearing that response from the help team. I have looked through the forums and seen this response used often and that is not the solution. I want to know why this software cannot pull in transactions on a regular, timely basis when my other software did it perfectly for 2 years.