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Other questions
spend 1/5 hrs with the "claimed" tech support from QB. The poor soul did try here best but the info at her disposal and also published in the Q&A were not working.
I solved the issue by replacing all together the XPS drivers. I use Window 10 Pro.
Follow the instructions (on You-tube) of this "geek" and ... it did work perfectly for me (5 minutes)
https://thegeekpage.com/wp-content/uploads/2019/07/Microsoft-XPS-Document-Writer.zip
Luigi G.