AmericanRV
Level 4

Other questions

Really? Do you do manual deposit slips then? Well, now you know. But thanks for hanging in there with me on this.

 

Let me see if I can state the issue more clearly.

  1. I receive a paper check in the mail, which is a vendor refund check.
  2. I create a deposit, and leave the "Deposit To" as my default checking account. Rec'd from: Vendor name. From acct: Accts payable. Memo: A note on what it's for, Pmt Method: Check, amount, and save.
  3. I go to the vendor and create a credit memo in the same amount.
  4. I go to the Pay Bills window and pay the "bill" (which is actually a deposit) by using the credit I just entered.

But at this point I'm left with:

  1. A check entry for $0.00 (which QB automatically generates when you follow this procedure).
  2. A physical check I'm holding in my hand that needs a corresponding ACTUAL deposit, not a $0.00 one.

Thus my question: How do I get that physical check into my bank account so QB is accurate? Even if I have to hand-write the deposit slip, it still doesn't fix QB.

I can't find any method at all that lets me show my vendor gave me a credit and sent me a check that I then will deposit in my bank. To my it seems that instead of using the credit to pay a bill (resulting in a $0.00 payment auto-created by QB), there should be a step somewhere that I can put it in Undeposited Funds, and then deposit a PHYSICAL CHECK.

Am I taking crazy pills here?