Good afternoon tyler11,
Thank you for chiming and sharing the steps you have done so far. I have one more troubleshooting step for you to follow.
- Clear the app's cache (Phone Settings > Apps > QuickBooks > Storage > Clear Cache) - only available to Android users
- Log out and back in
- Reboot the phone/tablet
- Connect to a different Wi-Fi or mobile network
- Check for iOS/Android updates
If those don't do the trick, then it will be best to call in so the issue can be escalated which my colleague shared those details above. Let me know if you have any other questions. See you later.
