Thank you for bringing this to our attention, Borges. I would feel the same way if I were in your situation.
It's best to contact our support team for cashing issues. Our representatives have the tools to access your account and report it to our engineers. This way, they'll be able to conduct an investigation.
Here's how:
- Sign in to your QuickBooks Online company.
- Select Help (?).
- Select Contact Us and choose a way to connect with us:
- Start a chat with a support expert.
- Get a callback from the next available expert.
By the way, if you have any suggestions to make the program better, feel free to send feedback.
Once done, our designated team will review it. You can track your future requests through the QuickBooks Online Feature Requests website.
Furthermore, you can check this article to learn which QuickBooks Online mobile app features are supported on mobile devices: Compare mobile app features
You can always leave a comment if you have further concerns with your QuickBooks Online app. If there's anything else you need help with related to QuickBooks, don't hesitate to post it in the Community space. I'm always here to lend a hand.
