Ok, the short version of my story... QBO import file to desktop has stopped working for me. I do my bookkeeping in 1 session a year, January- February. Well, it didn't work in '24 for FY23.
WHY? after 24 hrs of studying and banging my head, i reached a nice young lady who informed me my 2020 MAC Desktop version didn't support this feature anymore. If you cannot find QB Help desk phone, it is 800-956-4442.
SO, if you are reading this and still struggling with OL-222 error, first make sure you have a supported version of QB Desktop. If you don't, the above information is useless! Mine is currently 2020 for MAC and this is Feb 2024. Apparently this feature was discontinued in May of 2023.
If you didn't know it, QB wants you to use QB Online. It's better for them and they claim it's better for you. But, in many cases, it isn't. I have heard this from experts outside QB and studied it a little. So, these money grabbers won't get my $300 until next year as I will just hand enter my 2023 detail over the next 4-5 days and show them who's the boss! Happy QBing everyone!
