ChristineJoieR
QuickBooks Team

Other questions

I understand your frustration, saqha. Since QuickBooks Desktop Pro 2013 is no longer under technical support, obtaining a validation code can be challenging. 

 

Since you mentioned using the version 2013 and attempting to install it on your new laptop, there are instance that you may face compatibility issues. QuickBooks Desktop no longer supports outdated versions and is incompatible with Windows 10.

 

If you may want to install a new account, you may refer to this article below and see your computer's specs to have experienced a better with the software: 

 

 

If you're still having trouble, you may want to consider reaching out to QuickBooks support through their chat service. You can access the chat support via this link: QuickBooks Support Chat. I hope this helps!