Victor B
Level 3

Unrecoverable Error opening Sample Company File

I am running Quickbooks 2020 Desktop.  I was using it on my Windows 10 laptop, but it broke and so I installed QB on my Desktop PC.  QB ran fine on my laptop, but I am getting an Unrecoverable Error when trying to open my company file on my Desktop. I have tried everything.

 

Here are the steps I have taken.  Please READ these steps and do not ask me to repeat them.

 

1. Update Windows - Windows is FULLY Updated!

2. Update Quickbooks. Quickbooks is FULLY updated to the latest release.

3. Use Quickbooks Tool Hub to run FILE DOCTOR. Results = "Now Errors Found"

4. Use Quickbooks Tool Hub to run PROGRAM DIAGNOSTIC TOOL. 

5. Restart computer =

6. Restart computer in Diagnostic Mode and attempt to open company file = Unrecoverable Error

7. Restart computer in Safe Mode and attempt to open company file = Unrecoverable Error

8. Attempt to open SAMPLE Company file = Unrecoverable Error

9. Uninstall QB, run junk and registry cleaners, restart computer, reinstall QB, update QB, attempt to open file = Unrecoverable Error.

10 Run QB as Administrator = = Unrecoverable Error

 

Please bear in mind that I have done ALL of the above ten steps at least 30 times. They do not work. My desktop is a Gaming system and has way more than enough power to run QB, so that is not an issue either.