Thank you for that information. However, I did attempt to use these features before posting here and the AI keeps sending me in circles. There is no option to Chat. And phone calls are not being returned. The information QB provided as to why my 1099NEC were rejected is contradictory it states:
Unfortunately, the Internal Revenue Service (IRS) has rejected one or more of your contractors' 2023
1099-NEC forms.
Here is more information:
Issue: Your business info doesn?t match the IRS records. Typically, this happens if the Business Name and business Tax ID (SSN or EIN) are not matching their records.
QB auto generates those forms and I verified the information before submitting, which is the same process we have done for years. If I am seeing them correctly on my end and my account information is correct in QB, then it is likely that the issue is in the submission process. I am aware that there were a number of others having issues with not being able to void submissions, as did I the first time. It took 10 days to be advised that they were rejected and for all of that time their status was "InAgency". So QB held those forms. WHY? Because they were having issues with their platform. Customers are aware of issues and reporting them. QB even delivered a quick pop-up about issues with the 1099 section when signing in. It is highly frustrating that I can not speak with a person and keep being sent in circles. I can not be the only customer experiencing this.
