I appreciate you for returning to this thread and providing an update about your concern, @Jeff-ocens.
I understand the importance of a customer portal to your customers so they can update their billing information in QuickBooks Online (QBO). Let me share an insight about this feature you want to have in your QuickBooks account.
Currently, the feature to make a link or customer portal that can allow your customers to access and update their billing information is unavailable, you'll have to manually add it. For now, I recommend sending feedback.
Here's how:
- At the upper right corner, click the Gear icon.
- Under the Profile, select Feedback.
- Enter your comments or product suggestions.
- Then, select Next to submit a feedback.
You can also check this to track your request: Customer Feedback for QuickBooks Online.
I will also include a helpful article that guides you on how to accept electronic customer payments for online invoices and in-person sales: Take and process payments in QBO with QuickBooks Payments.
Don't hesitate to leave a comment below. If you have follow-up questions about the customer portal or other QBO-related concerns. I will answer them in any possible way.
