KimberlyS
Moderator

Other questions

I appreciate you performing some troubleshooting steps to resolve your concern, @JordanS1.

 

I can see the importance of accessing your QuickBooks Desktop (QBDT) company so you can proceed with your different business tasks. With this, I'll ensure you can achieve your goal.

 

Damaged data can usually cause this issue when working with your company file. Running Quick Fix My Program from the QuickBooks Tools Hub to repair your file can resolve this case.

 

To begin with, let's download and install the QuickBooks Tool Hub. Here's how:

 

  1. Close QuickBooks.
  2. Download the most recent version (1.6.0.3) of the QuickBooks Tool Hub and save the file somewhere you can easily find it.
  3. Locate the QuickBooksToolHub.exe file that you downloaded and open it.
  4. Please follow the on-screen instructions to complete the installation, then agree to the terms and conditions.
  5. Double-click the icon on your Windows desktop to open the tool hub.

 

After that, proceed to these steps to run a quick repair on your program:

 

  1. Choose Program Problems in the tool hub.
  2. Select Quick Fix my Program.
  3. Start QuickBooks Desktop and open your data file.

 

If you still encounter the same issue, proceed to Solution 2 in this material: QuickBooks Desktop won't open.

 

On the other hand, you might want to review this article for guidance on updating your QuickBooks Desktop password whenever you have trouble signing in to your company: Reset your password for QuickBooks Desktop.

 

Don't hesitate to click the Reply button for additional questions about running QuickBooks Desktop or other related concerns. We're here to lend a hand.