GenmarieM
QuickBooks Team

Other questions

Hello there,

 

I understand the importance of accessing the program with ease. If the issue persists even after following the steps provided by my colleague above, I highly recommend contacting our Customer Support Team. They are equipped with the necessary tools to help you with your concerns.

 

Here's how;

 

  1. Select QuickBooks Desktop Help from the Help menu.
  2. Click Contact Us.
  3. Type in a short description of your concern, then Continue.
  4. Choose a way to connect with support.

 

Moreover, I'm adding this helpful article as your reference about different common causes of Unrecoverable Errors and the codes that might appear, and how to fix them: Unrecoverable Error: General Troubleshooting Steps.

 

Return to this post if you have other concerns about accessing the program or other QuickBooks-related questions. I'll be here to lend a hand.