Thank you for reaching out, @nohhassle.

I understand that handling business matters can sometimes require extra time and effort. You must have access to the tools you need to help your clients. Let's get to the bottom of your subscription status and find a solution.

First, let's ensure that you can view and manage your subscription effectively.

Here's how to proceed:

1. Log in at camps.intuit.com or learn more about the signing process.
2. Navigate to Products and Services, then Show More Products and Details.
3. Choose PAP Premier Software Bundle, then click on Details.
4. Click Show More, and then select your subscription to view the license and product information for the latest version.

If you have confirmed that your subscription is canceled, I recommend you contact our support team for further assistance. They are well-equipped with all the necessary tools to securely review your account and determine the root cause of the issue.

Additionally, here are some articles that may help you manage and review your account:

• Manage your QuickBooks Desktop subscriptions and services.
• Find your QuickBooks Desktop billing history.

Please do not hesitate to comment below if you need further assistance with your subscription. We are committed to providing you with the support you need.

Yes, it does say canceled. I have verified credit card, and it is file.  like I said before I have tried support three days in a row to no help.  I am sure support is not open on the weekends either. Next?

@nohhassle 

Consider renewing through a partner. It's possible that their billing system has flagged your credit card.

How would I do that?  I was on the monthly plan of 90.00 a month 1 person all stuff.

Are you sure you are using QB Desktop 2024 Accountant Plus? As I know there is no monthly plan for the US version. Is is possible you are using Canadian version?

I know how every penny counts when running a business, and I'm here to help you find the best support available to confirm why your subscription was canceled.

I want to ensure that you can get the assistance you need. For security purposes, we're unable to access your account information through this public forum.

I know you've contacted our Live Support Team multiple times, but I suggest reaching out to them again. Accounts-related issues are best resolved securely using their support tools. I also recommend contacting the Live Support Team again during their available hours. Support hours.

To contact them, please follow the steps below:

1. Open QuickBooks.
2. Go to Help, then select QuickBooks Desktop Help/Contact Us.
3. Enter the question, keyword, or topic you need help with.

Additionally, I recommend providing your case number to our support representative, so you won't need to explain the issue again.

Furthermore, I'm adding this resource for you know what to do if you see a “Your QuickBooks subscription has lapsed” message for future reference: Fix subscription has lapsed error in QuickBooks Desktop.

We are dedicated to providing you with the support you need. If you have any additional questions regarding your subscription or any other inquiries, don’t hesitate to reach out. Our team is always here to help!