I understand how hard it must be for you, @pbbookssr.
I truly appreciate you taking the time to express your concerns about the blank page issue when trying to do 1099 and the moment you click the contractor's menu option in QuickBooks Online (QBO). For now, it is best to contact our support to further check what's causing this by accessing your account in a secure environment and determine possible solutions to your concern.
Here's how:
- Go to Help.
- Select the Search tab, then choose Contact Us.
- Type in your issue or concern in the field.
- Hit Continue.
- Click the Chat or Callback option.
You can contact us from Mondays to Fridays, 6 AM to 6 PM PT, and Saturdays, 6 AM to 3 PM PT.
For more detailed steps, please refer to this article: QuickBooks Online Support.
I'll also add this article to help you close out your current year and prepare for the new year in QuickBooks with your accountant: Year-end checklist for QuickBooks Online Payroll.
Thank you for your patience regarding the issue when trying to do 1099. Our team of engineers is working diligently to find the best solution to this problem. If you have any further concerns, please feel free to leave a comment below, and I will do my best to address them.
