Ok...two QB employees responding to my original post, both offering help and suggesting steps that i had told them i have taken repeatedly and is useless. However, they get to give the impression that they care and are on it without caring or being on it. Absolutely no follow up from them or customer service who i have talked to multiple times. Multriple times they promised a call back from a supervisor, who is always to busy to talk at the moment...No call backs. Empty promises, only CYA support, non-working product, auto payment, and no one who can even tell me how to get to a billing department. Intuit and QB should be ashamed of themselves.
