Bad comparison
Microsoft updates are completely controllable and customizable. Don't want updates during business hours? Just set that in a GPO. 2 minutes work.
The issue is not that we do not want QB updates. The issue is one random employee says yes to update, opens the company file and upgrades it, and thereby locks out everyone else in the company until each and every employee updates. And we also have a remote desktop server, etc. It's a 2 hour task to get everyone back into QB after ONE SINGLE PERSON updates the app on their computer.
What the actual f, Intuit? What is wrong with your software architects? Your updates don't actually add features or fix any problems so why do you even have updates?
The end result of Intuit's incredibly stupid programming blunder is our QB Enterprise 24 becomes unusable at random in the middle of the day. Then we IT people get screamed at.
-Intuit creates business emergencies.
-Intuit denies us the ability to stop these business emergencies when their forced updates take down the accounting system.
I recently had a client switch from QB to Sage. Instead of QB emergencies every 2 weeks, I have had to jump in with Sage exactly zero times in the last year or so. So QB was constantly falling over and dying, and Sage is like being the Maytag repairman. Everyone consider that.
Why did this company switch to Sage? Not because of this update issue. It's because their company file become corrupt, Intuit "repaired" it over and over. Intuit kept sending back a broken company file and saying it was repaired.
We learned that Intuit is not actually capable of knowing if their repair did anything. The person who does the repair has no clue if their work fixed anything. Think about what I just said. Not being able to repair a file may be forgivable. Not being able to tell if you fixed it or not before you give it back to the customer...this is so far beyond incompetent it is scary and stunning. A stunning display of incompetence. 25 years working in IT and I have never witnessed a vendor being incapable of knowing if they fixed a problem (and also never actually fixing it).
As soon as I hit save on this post, I'm emailing the link to the thread to the company owner who is having the update outages.
By throwing Intuit under the bus in the fashion they deserve, Intuit can potentially get fired instead of me.
